Privacy Policy

1. Introduction

Clyde Valley Roofing and Cladding Ltd (‘we’, ‘our’, or ‘us’) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://clyde-valley.co.uk), contact us by phone or email, or use any of our services.

2. Information We May Collect

We may collect and process the following types of personal data:

Name
Email address
Telephone number
Company name (if applicable)
Site address or location
Any other information you choose to provide through our contact forms or communications

3. How We Use Your Information

We use your data to:

Respond to enquiries and provide quotes
Arrange site visits and deliver services
Send project updates or follow-ups
Improve our website and customer experience
Comply with legal obligations

4. Sharing Your Information

We do not sell, rent, or trade your personal data. We may share your information with trusted third-party service providers only when necessary for delivering our services (e.g., subcontractors, IT providers). These parties are required to handle your data securely.

5. Data Retention

We will retain your personal information only for as long as is necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyse website traffic and understand how you interact with our site. You can disable cookies through your browser settings.

7. Your Data Protection Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict how we process your data
Withdraw consent at any time where applicable

8. Contact Us

If you have any questions about this Privacy Policy or the data we hold about you, please contact us:

Email:
enquiries@clyde-valley.co.uk

Phone:
01555 668783

Address:
Unit 18, Craignethan Rd
Castlehill Ind Est
Carluke
ML8 5WB